Ticky Helpdesk – Support Ticketing System & Knowledge base

Ticky is a self-hosted Help Desk Software with a very clean and simple user interface that will help you to manage your customers’ support tickets and your online knowledge base in an efficient way.

Features

• Tickets Management
• Knowledge Base Management
• Customers and Employees Management
• Categories Management
• Knowledge base rating
• Knowledge base friendly URLs
• Knowledge base search
• Social Login, users can signin with Envato, facebook and google.
• Multilingual you can add / translate the app to your own language just from the Dashboard
• Receive Email notifications on each new Ticket or Ticket reply
• Auto close ticket, Resolved tickets can be closed after X days automatically
• Auto assign Tickets to available agents
• Manage Saved replies to quickly answer common tickets
• Search for Customers, Articles, Tickets and categories for admins
• Professional Design
• Rich Text Editor with upload image support
• Easy Installation and update
• High Performance